Hi, I’m Laura James
strategic operations coach
Helping Small Businesses
Transform Stress Into Strategy
Speaking & Workshops
Engaging presentations that transform operational challenges into practical solutions for small businesses.
strategic coaching
Discover structured support options tailored to your business needs.
business clarity
Create a clear path forward for your growing business
simplified systems
Build straightforward processes that save you time daily
Expert Support
Get personalized guidance when you need it most
Growth Planning
Scale your business without sacrificing your sanity
What Is strategic operations Coaching?
Strategic operations coaching is your pathway from overwhelm to organized success. As your operations strategist, I help you create practical systems and processes that actually work for your business. We focus on transforming daily chaos into manageable routines, building sustainable workflows, and implementing strategies that give you back your time. Through personalized guidance and step-by-step support, we’ll create the operational foundation your business needs to thrive.
Who Is operations Coaching For?
This coaching is perfect for small business owners and entrepreneurs who feel overwhelmed by their daily operations. If you’re wearing all the hats in your business, struggling to keep up with tasks, or ready to create systems that actually work, you’re in the right place. Whether you’re drowning in to-do lists, want to scale without the stress, or simply need your business to run more smoothly, I’ll help you create the structure and systems you need.
What is The Process Like?
Our journey begins with a discovery phase to understand your unique business needs and challenges. Through detailed questionnaires and an initial consultation, I learn about your goals, current systems, and pain points. From there, we develop a tailored strategy that matches your comfort level and business style. Each session includes thorough documentation and clear action steps, while our client portal keeps everything organized and accessible. We’ll start where you’re comfortable and build momentum with quick wins that lead to lasting change.
What's the free discovery call like?
We’ll start with a complimentary 15-minute meet-and-greet call to discuss your business needs and ensure we’re a good fit for working together. This brief introduction helps us both understand what to expect from our potential partnership before committing to any coaching sessions.
how do we begin working together?
Every new client partnership begins with a comprehensive discovery phase to understand your unique business challenges and goals. This structured process helps us identify both immediate pain points and long-term objectives. While we’ll develop a strategic approach based on this discovery, our sessions remain flexible to address emergent situations as they arise.
What does each coaching session include?
I prepare thoroughly for each session to ensure our time together is focused and productive. Sessions include pre-planning to address your specific needs, strategic discussion, and clear action steps. You’ll receive comprehensive documentation, support materials, and resources to implement what we’ve discussed. For recurring clients, this includes accountability check-ins and progress tracking.
how do you keep everything organized?
For one-off sessions, you’ll receive detailed email documentation including session notes, action items, and relevant resources. Clients with two or more sessions get access to a private client portal where all materials are organized in one convenient location – reducing inbox clutter and streamlining your progress. This includes session notes, action items, shared documents, and resource links.
what support is available between sessions?
Your client portal serves as your central hub for success, with easy access to all session notes, action items, documents, and resource links in one organized space.
Need additional support between regular sessions?
Package clients can book focused 30-minute Power Sessions for quick guidance on specific challenges or implementation questions. This combination of organized resources and flexible support ensures you’re never stuck waiting for your next session.
Your Path to Operational Excellence Through Strategic Coaching
8-Session Strategy Package
Maximum coaching support for rapid transformation. Perfect for leaders ready to create significant operational change with consistent guidance and accountability.
$180/session
4-Session strategy package
Currently our most requested coaching package. Perfect for leaders ready to balance strategic support with focused implementation time for sustainable growth.
$190/session
2-Session Strategy Package
Begin your transformation journey with focused coaching. Perfect for leaders ready to establish core systems and create sustainable operational routines.
$225/session
Explore Our Full Service Offerings
For comprehensive details about our strategic operations services, including session packages, implementation options, and the full transformation process, visit our Services page. Discover how we can help transform your business stress into strategic success.
My Approach to Transformation
I believe that operational excellence starts with understanding where you are, not where others think you should be. Through years of hands-on experience, I’ve discovered that lasting transformation happens when we combine practical systems with genuine support. No more late-night worry sessions or overwhelming to-do lists that never end.
My approach goes beyond traditional consulting by meeting you exactly where you are in your business journey. Whether you’re drowning in daily tasks or ready to scale, we’ll create systems that actually work for your unique needs. I focus on quick wins that bring immediate relief while building sustainable solutions for long-term success. Together, we’ll transform your operational chaos into clarity, giving you back the time and peace of mind you deserve.
When your business runs smoothly, you can focus on what truly matters: growing your vision and enjoying the journey.
Testimonials
With just my first consultation, Laura pinpointed exactly the business process platforms that would benefit my business. Even better, one of the tips she gave me I have already implemented – and it has already improved my business process which in turn made my responses to clients faster and more efficient. I’m looking forward to our next consultation!
Dannelle Shugart, The Dress Up Boutique
“She transformed our business while working together and leveled up our operations to grow to the next level. I highly recommend Laura to anyone who needs to bring order to their chaotic or unorganized business processes.”
Mike Malloy, Malloy Industries
“Her ability to find innovative solutions to challenges is commendable and greatly contributes to our team’s success.”
Emily Enochs, Virginia Women and Family Support Center
” Laura is reliable, detail-oriented, and a self-starter. She has a wonderfully bright and engaging personality, which was undoubtedly necessary to create a motivating atmosphere for clients and partners alike.”
Farwah Hashimy, Virgina Women and Family Support Center